Empower Living Management took over the reins at Eagle Flats Village in December 2021, and has been working hard to improve day-to-day life for residents and staff ever since.
Empower Living is dedicated to empowering communities, resulting in a place where residents and team members alike can not only live and work, but thrive.
With over 40 years of combined senior living experience, the leadership team is ready to do whatever they can to make Eagle Flats Village welcoming to all.
What Changes are Being Made:
We started out by interviewing residents and team members to find out their thoughts on the community, and any concerns they may have.
Using this input from the community, we created and implemented a 30/60/90 day plan to resolve the biggest concerns, and are happy to say we’ve completed our 90 day plan, and are thrilled with the results. We hope you are, too.
We know that it’s important to keep you in the loop about the changes being made to your home, so we’re continuing to keep you updated regularly.
- We’ve repaired the previously inoperable elevator on the property.
- We’ve procured a Cadillac town car limo for residents to use. You can now reliably get to your appointments and other obligations and also enjoy local trips, shopping, and more in comfort and style!
We’re happy to say that our residents are now able to once again enjoy the full benefits of the community!
Updates for the Eagle Flats Village Team
We know that our team members are also a major part of the community. That’s why we listened to their concerns, and implemented some changes to address them, including:
- A reorganization of flow for daily tasks
- A break room for all to enjoy
- Holiday appreciation bonuses
We’re pleased we can say that since Empower Living has stepped in, both residents and team members have reported improved services, communication, and overall support.
Our work is far from over. We will continue to make improvements to both the property and community policies as needed.
Our next big project is a property refresh. We will be updating the interiors with new carpet, lighting, paint, and furniture! And we will, of course, keep you updated with the progress we’re making.
We value the input from our residents and team members, and are always ready to hear any questions, comments, or concerns. Thanks for being a part of the Eagle Flats Village community.